Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our Site:

• Personal Information: such as your name, email address, phone number, or other contact details provided when you fill out a form or request an appointment.
• Non-Personal Information: such as browser type, device information, IP address, and pages visited, collected automatically to help us improve our Site and user experience.
• Health Information: If you choose to provide details related to your medical needs or conditions through our contact or appointment request forms, that information will be handled in accordance with applicable privacy and HIPAA laws.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries or appointment requests.
• Provide and improve our healthcare services.
• Communicate with you regarding updates, services, or health-related information.
• Comply with applicable legal and regulatory obligations.

3. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please understand that no online system is entirely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent personal information. We may share your information in limited circumstances, including:

• With trusted service providers who assist in operating our website or business, bound by confidentiality agreements.
• When required by law, subpoena, or court order.
• To protect the rights, property, or safety of Hendrix Healthcare, our patients, or others.

5. Cookies and Analytics

Our Site may use cookies and analytics tools (like Google Analytics) to help us understand how visitors use the Site and to improve performance. You can control cookie preferences through your browser settings. Disabling cookies may affect your ability to use some features of our Site.

6. Links to Other Websites

Our Site may contain links to external websites. Hendrix Healthcare is not responsible for the content or privacy practices of those third-party sites. We encourage you to review their privacy policies before providing personal information.

7. Email Communications

If you contact us via email or through online forms, please note that such communication may not be encrypted. Avoid sharing sensitive personal or medical information through unencrypted email messages.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access, correct, or delete your personal information.
• Request restrictions on how we use or disclose your information.
• Withdraw consent for certain types of data use (where applicable).

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information from a child under 13 has been provided, we will delete it promptly.

10. Updates to This Policy

Hendrix Healthcare may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. We encourage you to review this Policy from time to time to stay informed.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.